resume from the desk of:
Michelle Ann Parros
Work Experience
Independent Design & Marketing Contractor
Designer & Contractor
Nov '14-Present
- Design: Creates concept art, prototype mock-ups, content creation & program execution in both print & digital mediums including email marketing, marketing & branded collateral, Word & PowerPoint templates, info-graphics, logo design, branded apparel concepts, web design, layout & design for reports, etc.
- Marketing: Offers assistance as needed with project management, vendor management, marketing strategy development, report generation, brand auditing & marketing research.
Vino Volo | San Francisco, CA
Brand Manager
Jan '13-Oct '14
- Provided branding supervision for a digital customer experience initiative including design & content development, materials production, and working with/supporting 3rd party vendors for a refreshed website, mobile app loyalty program with over 25K members, an email marketing program with a 24% open rate, and the launch of a gift card program
- Oversaw store aesthetic design direction for 10+ new locations and the refurbishment & expansions for 6+ existing stores to ensure brand consistency including direction for furniture, fixtures & signage
- Created a budget-conscious store design program for secondary markets outlining selections for furniture, fixtures, and finishes that resulted in an average of 15% savings in build costs
- Developed and implemented 1 nationwide promotion per quarter including holiday, wine-region highlights, loyalty promotions, and etc. equating in $500,000+ incremental revenue
Marketing Specialist
Sep ‘11-Dec ’12
- Developed and sourced store merchandise materials for first brick & mortar location in Bethesda, MD
- Designed all graphics for promotions including posters, displays, & web graphics
- Tested & managed a nation-wide roll-out of a new menu design that increased average check by 3%
- Compiled & designed content for all development proposals to major airports with an 80% award rate
- Managed the design and production of all branded materials including marketing collateral
Marketing Intern
Jun-Aug ‘10 & '11
- Designed an informational booklet for development and trade show use for executives
- Managed a field test of a new menu design & menu template process
- Compiled a comprehensive report on market competition in the airport wine bar industry
- Developed a FileMaker Pro database for comment card data entry
Ridge Communications, Inc. | San Ramon, CA
Document Processor
Jan ‘10-Mar ’10
- Developed a standardized Microsoft Word template for company reports
- Assisted in compiling and editing reports to ensure proper formatting
Intern
Marketing: Jun ‘09-Jul ’09
Accounting: Jun ‘08-Aug ’08
- Created a company overview presentation in Microsoft PowerPoint
- Designed a branded template to use for company presentations
- Tracked billing milestones in Microsoft Excel to ensure up-to-date invoicing for 200+
client projects - Entered journal entries into the Exact Globe accounting system for payment processing
The Statler Hotel | Ithaca, NY
Banquet Server
Nov ‘08-Dec ’10
Hollister, CO | Puyallup, WA
Sales Associate
Jun ‘07-Aug ’07
Education
Bachelor of Science in Hotel Administration, Cornell University, 2011
Technical Skills
Operating System:
PC & Mac Compatible
Adobe Creative Suite:
Illustrator
InDesign
Photoshop
Dreamweaver
Acrobat
Microsoft Office:
Word
PowerPoint
Excel
Programming:
VBA
HTML/CSS
Handy-Work:
Drawing
Illustration
Photography
Painting
Pyrography
SketchUp:
Basic Rendering
Activities & Interests
Graphic Designer (’13-Present)
Developed logos, invitations Word & PowerPoint templates, etc. for family and friends
Court of Master Sommeliers (‘12)
Passed Introductory Sommelier Course & Exam in Napa Valley
Mutineer Magazine (‘12)
Millennial Wine Marketing Circus Conference, Attendee
Hospitality Sales & Marketing Assn. Int’l (‘10 - ‘11)
Cornell Collegiate Chapter,
VP. of Marketing (‘11)
The Tobey Gallery (‘09)
Marketing Administrator, Artist Participant